Incidents | Cashmere Incidents reported on status page for Cashmere https://status.cashmereai.com/ https://d1lppblt9t2x15.cloudfront.net/logos/83d9c2cf8404862d2da254b8da9852ad.png Incidents | Cashmere https://status.cashmereai.com/ en Platform Prod is down https://status.cashmereai.com/incident/782842 Tue, 09 Dec 2025 09:29:13 -0000 https://status.cashmereai.com/incident/782842#4b70b6d1e81fc1a6c17c060aa8d16e518002a53f2a2498a39728ae438dfc51c3 Platform Prod recovered. Platform Prod is down https://status.cashmereai.com/incident/782842 Tue, 09 Dec 2025 09:17:02 -0000 https://status.cashmereai.com/incident/782842#17eb14200166828c619a76f1c5423493fbb7d4ec3c456e02780a18cf592cec5b Platform Prod went down. Backend Prod is down https://status.cashmereai.com/incident/758991 Thu, 06 Nov 2025 05:55:07 -0000 https://status.cashmereai.com/incident/758991#16949f2fd2a1f720e796d958f1e00f9f51262d5f4f676c144e97c6b81bb45431 Backend Prod recovered. Backend Prod is down https://status.cashmereai.com/incident/758991 Thu, 06 Nov 2025 05:40:05 -0000 https://status.cashmereai.com/incident/758991#12199b59915480451a128a40f6651d21201e157197a2b6fc1feeaffe13e29a7a Backend Prod went down. Backend Prod is down https://status.cashmereai.com/incident/756015 Sat, 01 Nov 2025 22:07:18 -0000 https://status.cashmereai.com/incident/756015#53f73e5f014079c203c89498db6c2e555c5cc515444c0c94a06eca7d61c0018c Backend Prod recovered. Backend Prod is down https://status.cashmereai.com/incident/756015 Sat, 01 Nov 2025 21:58:16 -0000 https://status.cashmereai.com/incident/756015#4dc645f5b2c84522e51a90bd701b6fb6985ac4c50ca45c1bd544a6dfe80fc2d2 Backend Prod went down. Microsoft Azure impacting Vendor Services https://status.cashmereai.com/incident/754036 Wed, 29 Oct 2025 21:37:00 -0000 https://status.cashmereai.com/incident/754036#2afc207122155b62004d9175ad47e53a4c8a99c9922fc8cb39a596342d86e70b The issue has been resolved and all services are back up now. We are re-running any faulty enrichments. Microsoft Azure impacting Vendor Services https://status.cashmereai.com/incident/754036 Wed, 29 Oct 2025 21:37:00 -0000 https://status.cashmereai.com/incident/754036#2afc207122155b62004d9175ad47e53a4c8a99c9922fc8cb39a596342d86e70b The issue has been resolved and all services are back up now. We are re-running any faulty enrichments. Microsoft Azure impacting Vendor Services https://status.cashmereai.com/incident/754036 Wed, 29 Oct 2025 20:32:00 -0000 https://status.cashmereai.com/incident/754036#35a119a614e4cbab96014b6660d772c0971320efff0797fb817b13731b6d70f5 Fix was released to restore Cashmere’s enrichment service, but key vendor data is still unavailable due to the ongoing Azure outage. Service therefore remains in degraded capacity. Microsoft Azure impacting Vendor Services https://status.cashmereai.com/incident/754036 Wed, 29 Oct 2025 20:32:00 -0000 https://status.cashmereai.com/incident/754036#35a119a614e4cbab96014b6660d772c0971320efff0797fb817b13731b6d70f5 Fix was released to restore Cashmere’s enrichment service, but key vendor data is still unavailable due to the ongoing Azure outage. Service therefore remains in degraded capacity. Microsoft Azure impacting Vendor Services https://status.cashmereai.com/incident/754036 Wed, 29 Oct 2025 19:54:00 -0000 https://status.cashmereai.com/incident/754036#48633f03b639e0bc5eaa5e46981d24fe9ef07c1dff9e8f158ab3375eb76cb330 We're currently seeing a service disruption with one of our data vendors, tied to a global Microsoft Azure outage that is impacting many companies and applications. Because this is an upstream issue to Cashmere's enrichments, you may see some degradation in enrichment quality due to missing information or failing enrichments. Our team is monitoring the situation closely and will inform you when we have more information. Once services are fully restored, we will fix any enriched profiles at no cost so they have complete information. We apologize for any inconvenience here, and thank you for your patience. Microsoft Azure impacting Vendor Services https://status.cashmereai.com/incident/754036 Wed, 29 Oct 2025 19:54:00 -0000 https://status.cashmereai.com/incident/754036#48633f03b639e0bc5eaa5e46981d24fe9ef07c1dff9e8f158ab3375eb76cb330 We're currently seeing a service disruption with one of our data vendors, tied to a global Microsoft Azure outage that is impacting many companies and applications. Because this is an upstream issue to Cashmere's enrichments, you may see some degradation in enrichment quality due to missing information or failing enrichments. Our team is monitoring the situation closely and will inform you when we have more information. Once services are fully restored, we will fix any enriched profiles at no cost so they have complete information. We apologize for any inconvenience here, and thank you for your patience.